Manage plans, add-ons, and invoices from the Billing page. Plans are per site, so each site has its own package.
Viewing your plans
Billing → My Site Packages lists every site with its package, billing interval, status, and next renewal or end date. Invoices & Emails lists past invoices, each with a link to view or download it.
Upgrading a site
- Open the site in your dashboard and choose Upgrade, or use Change package next to the site in Billing
- Pick the plan and monthly or annual billing (annual is cheaper)
- Confirm and pay through Stripe Checkout
From Free, a paid plan starts a new subscription; if your account is eligible, Pro Protection starts with a 14-day free trial (card required). Between paid plans the change is immediate and you pay the prorated difference.
Moving a site to a lower paid plan
Choose the lower plan from Billing. The change takes effect at the end of the current billing period, and the site keeps its current features until then.
Payment details
Payments are handled by Stripe; we never see or store your full card number. To change the card on file, email [email protected].
Failed payments
If a renewal payment fails, you get an email and the site keeps its paid features during a short grace period while you update the payment. If the payment is not resolved, the site returns to Free. Your data and local backups are kept.
Canceling
Cancel a site's plan from Billing. The site keeps its paid features until the end of the paid period, then returns to Free. It stays connected, local protection keeps running, and nothing is deleted. You can upgrade again at any time.
Refunds
After the first paid charge, monthly plans may be refunded within 7 days and annual plans within 14 days (first purchase only). Billing errors, duplicate charges, and confirmed service failures are always reviewed. See the Refund policy for details.