Troubleshooting
Incident → resolved — the full triage flow
Walk through a PowerSEC incident from first alert to resolved.
368 views·Updated 1w ago
Troubleshooting
Allow PowerSEC through Cloudflare or a firewall
If Cloudflare or a firewall challenges PowerSEC's requests, actions to your site can be delayed or fail. Here is how to allow them.
144 views·Updated 1w ago
Troubleshooting
Performance impact of PowerSEC
What PowerSEC runs on your server, when it runs, and how to reduce its footprint on a busy or small host.
251 views·Updated 1w ago
Troubleshooting
False positives in malware scans
Sometimes the scanner flags a legitimate file. Here is how to tell, and what to do about it.
279 views·Updated 1w ago
Troubleshooting
Site not syncing — what to check
If a site shows an old "last sync" time in the dashboard, work through this checklist.
224 views·Updated 1w ago
Troubleshooting
Plugin installation troubleshooting
If the PowerSEC plugin won't install, activate, or reach PowerSEC Central, this guide walks through common causes.
205 views·Updated 1w ago
Troubleshooting
Fetch open incidents across all sites
List open security incidents across your sites with the CLI or the API.
362 views·Updated 1w ago